MS
Mark S
1 reviews | Active since Mar 2025
27 Oct 2025, 16:16
VODACOM ARE *******
VODACOM ARE *******. I WAS PROMISED A REFUND OF R126.47 IN SEPTEMBER ON A FINAL LETTER OF DEMAND DRAFT SUMMONS THAT I PAID, WHICH VODACOM ADMITTED WAS A COMPUTER ERROR AND THE FINAL LETTER OF DEMAND SHOULD NOT HAVE BEEN SENT OUT. THEY PROMISED ME THE REFUND WITHIN 48 HOURS, AND TODAY, THE 27 OCTOBER 2025, IT IS STILL NOT REFUNDED. I CAN ONLY ASSUME THAT VODACOM IS FINANCIALLY DESPERATE TO BE HANGING ON TO MY R126.47. I HAVE A VODACOM STATEMENT REFLECTING THE R126.47 CREDIT. THE OTHER CONCLUSION IS THAT THEY ARE ******* AND ***** FROM THE PUBLIC- PLEASE DO NOT USE THE SERVICES OF VODACOM
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Replies (1)Vodacom's replyOfficial
28 Oct 2025, 07:37 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply28 Oct 2025, 07:37
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
