JH
John H

1 reviews | Active since Jul 2011

24 Dec 2019, 09:35

Vodacom apps a real problem

Some months ago I inadvertently clicked on a link with Vodacom to auto purchase data when my data runs out. This became a MAJOR PROBLEM and took weeks to have them remove it. However about four weeks ago I received an sms stating that the auto purchase was going to take place. Thankfully it did not, but this morning, I get the same message again. I think they did stop it but have not stopped the sms. Its really very poor of them. How can I get it corrected once and for all?

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Replies (1)
Vodacom
Vodacom's reply24 Dec 2019, 10:57
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards, Vodacom Consumer Website Team