MN
Mfana N
1 reviews | Active since Dec 2019
18 Nov 2021, 22:55
Vodacom apps
Vodacom app and vodapay are just too slow and complicated they keep saying r1 1gb data only to find out you can't purchase using you're airtime balance it needs you to link you're bank card to the Vodapay app how safes that?
Vodabucks and all that is said about winning houses,money,appliances and cars since back then when it was still talking points 👉who has ever win???why are the winners not announced like their advertising on TV every second but winners are nowhere to be found no videos just link to namelist of winners nje which is showed...only on their website just random names 🤔something smells fishy here not even one person I know or someone who knows anyone or any hearsay about anyone winning house,car or money from you guys hai yal playing 🤔ne
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Replies (2)
Vodacom's replyOfficial
19 Nov 2021, 07:16 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply19 Nov 2021, 07:16
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
19 Nov 2021, 09:05 Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Kindly be advised that in order to take advantage of the R1 deals you would need to link your bank account on the Vodapay app.
Regarding the competition winners, all winners are contacted directly should they have won any prize.
Regards Consumer Website Team
Regarding the competition winners, all winners are contacted directly should they have won any prize.
Regards Consumer Website Team
Best regards,
Vodacom's reply19 Nov 2021, 09:05
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Kindly be advised that in order to take advantage of the R1 deals you would need to link your bank account on the Vodapay app.
Regarding the competition winners, all winners are contacted directly should they have won any prize.
Regards Consumer Website Team
Regarding the competition winners, all winners are contacted directly should they have won any prize.
Regards Consumer Website Team
Best regards,