Vodacom Application Status
I app**** for a Vodacom Contract through the Vodacom website, completed all my details, submitted my bank account details. Completed the process, and receives a reference number for my order VODACOMDIREC- ********** ********** 99.
Upon tracking the process of the order, when entering the reference number and my ID number on their website as per the link given in the e-mail, I get a message "Unable to find the requested application"
Now what does this mean? I have had no contact from Vodacom either, as per their e-mail stating that a consultant would be in contact with me shortly.
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Replies (2)
Vodacom's replyOfficial
07 Mar 2019, 10:26 Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply07 Mar 2019, 10:26
Official
Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
07 Mar 2019, 11:32 Dear Robert
Thank you for taking my call. As per our telephonic conversation, we have assisted in resolving your query. We apologize for the inconvenience and the service experienced.
Have a great day further
Vodacom Consumer Website Team
Thank you for taking my call. As per our telephonic conversation, we have assisted in resolving your query. We apologize for the inconvenience and the service experienced.
Have a great day further
Vodacom Consumer Website Team
Best regards,
Vodacom's reply07 Mar 2019, 11:32
Official
Dear Robert
Thank you for taking my call. As per our telephonic conversation, we have assisted in resolving your query. We apologize for the inconvenience and the service experienced.
Have a great day further
Vodacom Consumer Website Team
Thank you for taking my call. As per our telephonic conversation, we have assisted in resolving your query. We apologize for the inconvenience and the service experienced.
Have a great day further
Vodacom Consumer Website Team
Best regards,