DW
David W

1 reviews | Active since Dec 2013

28 Oct 2017, 12:28

Vodacom Apple SE Promotion

I opted for this promotion on 17/10 and Vodacom4u Musgrave never had stocks of the sound Box (odd for a promotion). Nerves the less I was promised that this would be forthcoming last week and although I have taken out a second contract for the SE, called on them and phoned I was told that it was on order and that’s it. It appears that the sound box will not be available as advertised so therefore I would like to cancel both contracts and return the Apple SE Phones as the contract has not been fulfilled.

0
Replies (2)
Vodacom
Vodacom's reply30 Oct 2017, 09:42
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply04 Nov 2017, 13:19
Official

Good day David,

This query has been resolved.

Gift is ready for collection at store

Please accept our apologies for any inconvenience caused.

You may review your rating on the Hellopeter website.

Regards,

Lucian