VODACOM - APPLE HELP

I have noted last year on my Vodacom account that an Apple Music is being charged to my account, my number. Each month there is a different amount being charged. I confirm that I have never owned any Apple devise to purchase any app or music. I contacted Vodacom who informed me that I should contact Apple. Vodacom further informed me that they are unable to help with Google Play. This is not something to do with Google Play, I have checked. I am unable to stop and or unsubscribe from any service as I have not subscribe to same. I sent an email explaining my concerns and urgently requested feedback. I received an email informing that they could not find anything on my number and I should contact the Apple support team and/or lodge a refund. However you need to provide your Apple Id etc, and I do not have any. I have attempt to contact them with no success. I have now received my Vodacom bill and once again an amount has been deducted. To date hereof an amount of R574.85 has been paid by myself for something that I have no knowledge of and are not using. I have noted that the amount is being charged on the 13th of each and every month. Therefore as this is not being sorted out a further amount will be deducted from my account tomorrow. I am very disappointed. I am being charged for something that I do not use and nobody are able to sort same out for me. I have no idea how to stop this and or get my money back.