VODACOM - APPALLING SERVICE - RUN!!!!!

In October 2019 we were contacted by a Vodacom sales agent by the name of Samantha, she offered us a migration to help reduce our cellphone account, we agreed because we really wanted to save money however when we received our Vodacom statement in November 2019, we noticed that our bill had doubled, we contacted Vodacom to request a reversal of the migration and a credit since we have not utilized the airtime or data this resulted in been passed around from dept to dept, long story short after numerous amount of phone calls to Vodacom since November 2019( sometimes 7 times in a day) 3 emails to 8 different consultants - today is 05th February 2020 and this issue has not been resolved!!!!!!

DO YOURSELF A FAVOUR AND DO NOT GIVE VODACOM SALES CONSULTANTS THE TIME OF THE DAY!!!!!!