PN
Pearl N
1 reviews | Active since Jan 2021
22 Feb 2021, 16:26
Vodacom : Appalling service really!!
I am still waiting for Vodacom to resolve a query logged 28 January 2021, which they advised would take 14 working days. Its 17 working days later, the query has been outstanding since 2016. This is really not acceptable!
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Vodacom's replyOfficial
23 Feb 2021, 06:20Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply23 Feb 2021, 06:20
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team