CS
Carol S

1 reviews | Active since May 2018

10 Jun 2018, 08:30

Vodacom appalling service

I reported bad service on 21st May. Vodacom did respond. I sent all information to ********** but have had no luck. They soft locked my phone. I lost my way to a meeting and could not phone for help. My window got smashed. I could not even phone for help I was in a dangerous area.

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Replies (1)
Vodacom
Vodacom's reply10 Jun 2018, 09:37
Official

Dear Customer

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your complaint.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards

Vodacom Consumer Website Team

Best regards,