AH
Ahseeyah H

1 reviews | Active since Dec 2016

18 Dec 2020, 08:56

Vodacom App - Vodabucks

There is a vodacom shake in the App Store daily and win rewards - I won a puzzle to the Mini Copper three times but it hasn’t opened an piece of the puzzle as it says the below message : Sorry you’ve already collected this puzzle piece. To be honest I don’t find this fair as I am using my vodabucks to buy them. Awaiting urgent response

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Replies (1)
Vodacom
Vodacom's reply18 Dec 2020, 09:54
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team