PR
Pieter R
1 reviews | Active since Mar 2019
13 Oct 2019, 18:05
Vodacom app *****ing money!
On the Vodacom app when you buy data it gives you a special offer of 10GB for R299 , so we did it but only got 1.8GB of data. Who in their right mind is going to pay R299 for 1.8GB of data???? So I either want this reversed and my partners airtime back or they must give him the 10GB of data . Think Vodacom takes enough of our money as it is.
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Vodacom's replyOfficial
14 Oct 2019, 08:10 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply14 Oct 2019, 08:10
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
PR
Pieter R's updateReviewer Update
14 Oct 2019, 17:29Thank you for the fast response ! It was resolved without any hiccups. Hope they fix it on the app too.
PR
Pieter R's update14 Oct 2019, 17:29
Reviewer Update
Thank you for the fast response ! It was resolved without any hiccups. Hope they fix it on the app too.