GO
Georgia O
1 reviews | Active since Jan 2015
10 Mar 2016, 07:13
Vodacom app not working correctly
Just before the end of the month I noticed my minutes were low, so I decided to purchase a 50 minute once off bundle. The site said that I could not purchase a bundle and referred me to 111. After 2 days it showed that I had purchased 2 bundles. By that time it was not even necessary anymore. So I would like my money back. What is the use of purchasing a bundle but only been able to use it 2 days later? And then also been charged for 2 bundles? Vodacom's App sucks and is useless.<br> <br> Regards, Anthony
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Replies (1)Vodacom's replyOfficial
10 Mar 2016, 08:40Hello goliver62,
Thank you making us aware of your complaint
Please note that a consultant will make contact with you in due course to assist with your query.
Regards
Consumer Website Team
Thank you making us aware of your complaint
Please note that a consultant will make contact with you in due course to assist with your query.
Regards
Consumer Website Team
Best regards,
Vodacom's reply10 Mar 2016, 08:40
Official
Hello goliver62,
Thank you making us aware of your complaint
Please note that a consultant will make contact with you in due course to assist with your query.
Regards
Consumer Website Team
Thank you making us aware of your complaint
Please note that a consultant will make contact with you in due course to assist with your query.
Regards
Consumer Website Team
Best regards,
