AS
Alain S
1 reviews | Active since Mar 2009
14 Dec 2018, 08:12
Vodacom app is not functional !!!!
Vodacom app does not work .... have emailed the MD's office a week ago and still waiting for a reply. You can now request a call back via the app but this is a joke as they say they will get a consultant to phone back "within an hour" a few days has passed and still no call. I expected a better from a billion Rand organisation. Another joke brought to you by VodaJOKE !!!!
Helpful (0)
Replies (4)0
Replies (4)
Vodacom's replyOfficial
14 Dec 2018, 11:13 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply14 Dec 2018, 11:13
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
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Alain S's updateReviewer Update
14 Dec 2018, 11:17Standard copy and paste reply ..... from past experience there will be no contact from anyone !!!!
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Alain S's update14 Dec 2018, 11:17
Reviewer Update
Standard copy and paste reply ..... from past experience there will be no contact from anyone !!!!
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Alain S's updateReviewer Update
18 Dec 2018, 08:28Still no reply !!!!
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Alain S's update18 Dec 2018, 08:28
Reviewer Update
Still no reply !!!!
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Alain S's updateReviewer Update
20 Dec 2018, 09:21VodaJOKE !!! I have now reported you to www.hellopeter.com for investigation. You are just replying to get your "business responded" ratings up but you do not do anything further !!!!!
Still no communication.
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Alain S's update20 Dec 2018, 09:21
Reviewer Update
VodaJOKE !!! I have now reported you to www.hellopeter.com for investigation. You are just replying to get your "business responded" ratings up but you do not do anything further !!!!!
Still no communication.