HD
Hannelie D
1 reviews | Active since Aug 2014
01 Nov 2019, 08:57
Vodacom app
Vodacom customer care is a horror to work with, I locked a complain more then a month ago to get my voda app password reset, because according to them my number use to belong to someone else and now I am not able to log on to the app, still no luck. Is it that difficult to reset it that it take them more then a month to do it
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Vodacom's replyOfficial
01 Nov 2019, 08:59Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards,Vodacom Consumer Website Team
Vodacom's reply01 Nov 2019, 08:59
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards,Vodacom Consumer Website Team