MT
Marcia T

1 reviews | Active since Jul 2023

27 Mar 2017, 12:43

Vodacom App does not work when wanting to purchase Data

<p>I find it totally riduculous that Vodacom advertises , if you purchase data on the Vodacom App, they will double your Data. Unfortunately , the application does not work. VC has admitted that they are unable to honour the special , as it can only be purchased through the App, yet the App has not been working for a few months now, and they have no idea when their technicians will complete this ongoin issue??</p> <p> </p> <p>This does not make business sense at all? I fail to understand how such a large Corporation cannot fix and honour the selling solutions they have promised to their clients, yet take no responsibility for it iether?</p> <p> </p> <p>I am so fed up !!!</p>

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Replies (1)
Vodacom
Vodacom's reply27 Mar 2017, 13:41
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team