CW
CH W
1 reviews | Active since Feb 2014
02 Oct 2019, 11:38
Vodacom App & call center failure & Missing Airtime
This morning @ around 04:47 I checked my airtime balance on the Vodacom app, it was R280 and some odd rands and cents...i then purchased the All4you bundle for R99. Available balance R85 and couple of cents...so airtime was detected twice only received 1 bundle.
Spoke to a call centre agent - no resolution - my airtime is missing...what are you going to do?
I am waiting for a callback and a refund please
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Replies (2)0
Replies (2)
Vodacom's replyOfficial
17 Oct 2019, 12:47Dear Customer
Kindly be advised that we were not able to make contact with you. Please call 082135 for any further assistance.
Kindly be advised that we were not able to make contact with you. Please call 082135 for any further assistance.
Vodacom's reply17 Oct 2019, 12:47
Official
Dear Customer
Kindly be advised that we were not able to make contact with you. Please call 082135 for any further assistance.
Kindly be advised that we were not able to make contact with you. Please call 082135 for any further assistance.
CW
CH W's updateReviewer Update
18 Oct 2019, 13:41Thanks for the very late response.
Canceling my contract with vodacom very soon - cannot wait.
You do not have to bother contacting me.
Regards,
Canceling my contract with vodacom very soon - cannot wait.
You do not have to bother contacting me.
Regards,
CW
CH W's update18 Oct 2019, 13:41
Reviewer Update
Thanks for the very late response.
Canceling my contract with vodacom very soon - cannot wait.
You do not have to bother contacting me.
Regards,
Canceling my contract with vodacom very soon - cannot wait.
You do not have to bother contacting me.
Regards,