1 reviews | Active since May 2012
Vodacom app broken 1 October 2018 - loss of airtime
Couldn't buy my monthly bundles yesterday (which I always do at the first of every month upon availability of allocated airtime) as the vodacom selfhelp app was not working. It is working perfectly this morning but the calls I had to make yesterday has taken a big chunk out of my available airtime. I have to now settle for half the bundle I normally use. Not ayoba.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team