TN
Thandokazi N
1 reviews | Active since Jan 2021
27 Jan 2021, 02:15
Vodacom app Airtime purchase ****
I bought airtime using the Vodacom app i paid there using masterpass in November in 2 different dates. I have never received that airtime till today when I chech on the vodacom app order history its still saying pending other one says 'failed'. Sad part even going to the Vodacom branch they cannot help me.
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Vodacom's replyOfficial
27 Jan 2021, 07:50 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply27 Jan 2021, 07:50
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team