Vodacom App a *******

<p>Good Day</p> <p>I tried buying a 3GB once off Vodacom data bundle on Friday, 17 February. After selecting the once off bundle option and not the recurring option I went ahead and purchased the data bundle to be debited from my existing airtime that I had. After finishing the transaction I got an sms stating that my Vodacom GPRS service has been migrated to 3GB MI Month-to-Month Top-up. I immediatley contacted Vodacom and explained that this was not what I selected. I asked that this transaction would be reversed. I was given a service request number A2-65FC-LMQRT. I was contacted again by Vodacom later in the day and I explained again what happened. The person that I spoke to put me on hold. I attended to another call and the line was cut. I have not heard anything about this matter further. </p> <p>Now I'm sitting with an added amount of R128.15 and R299 on my bill. This is totally unacceptable. Please reverse these transactions on my account. Your App is not working propally or is this just one of your methods to ****** money from unexpected clients. We are already paying exhorbitant prices for data. I did NOT select a recurring bundle. Please fix our App.</p> <p> </p> <p> </p>