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Sello M

1 reviews | Active since Jan 2023

16 Oct 2024, 10:06

Vodacom App

I have several contracts with Vodacom network and all of them, have numbers and registered to several profile under my ID number. I tried sorting this one with Vodacom to please reset my Vodacom profile and all the contract to be managed on Vodacom App without having any hustles to see when my contract are due to plan.

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Replies (2)
Vodacom
Vodacom's reply16 Oct 2024, 10:07
Official
Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details.

Regards,

Vodacom Consumer Website Team 

SM
Sello M's update17 Oct 2024, 11:04
Reviewer Update
Vodacom tried to call me and the ended going to voice mail before answering it.