Vodacom App

Hi there.

I currently have 2 contracts with Vodacom. I really want to make use of the so called amazing Vodacom app but I cannot log in. Yes, I have deleted and reinstalled the app, twice. I have called customer care, and I have been to a Vodacom shop. No one can assist me. When I want to view my bill it says I must log in so I proceed. Then It says I need to register. It asks a bunch of questions just to tell my that my ID, or email or something has already been used or registered. My one cell number is used in a wifi rooter as data. My other one as my contact number. Now I am completely stuck and its very frustrating. I asked Vodaocom to wipe all my details so I can start again but they cannot.