BM
Brandon M

1 reviews | Active since Dec 2019

04 Dec 2019, 09:26

Vodacom App

The Vodacom app is supposed to make life easier and help reduce data changes by offering cheaper rates. It has never worked. I have never been able to buy Data on this app. One is forced to be ******ed by the Vodacom store prices or via the bank. As for the service on the issue at a Vodacom store is non funstional at all. They refuse to assist. All it has done is cost more Data to see if the App has been repaired.

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Replies (1)
Vodacom
Vodacom's reply04 Dec 2019, 10:55
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team