1 reviews | Active since Aug 2017
Vodacom angry customer
Vodacom are *******. I had 300MB, won 100MB from the voda app competition and received 500MG for the incorrect billing that affected SA a few days ago. Yesterday I used the free 1G instagram data and to my surprise this morning I have 4MB left... oh wow. I was told through the call center that the 1G data only works when you open it via the link sent to you...bull, I've never followed the link before and haven't lost my data by opening insta of fb directly from my phone...Vodacom can I have my data back please.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,