AS
Ahmed S
1 reviews | Active since Apr 2013
15 Jan 2021, 08:44
Vodacom Android App ERROR!!!!
Vodacom App not allowing purchasing of Just 4 U bundles. Says " Error, do not have permission". Have logged twice ticket (reference) and it has been closed with problem not being resolved. Many other customers have the same complaint... check reviews on Vodacom App in Google Play Store!!
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Replies (2)
Vodacom's replyOfficial
15 Jan 2021, 09:11Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply15 Jan 2021, 09:11
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
28 Jan 2021, 16:32Dear Ahmed Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Our records indicate that the technical department was in contact with you. Regards Consumer Website Team
Best regards,
Vodacom's reply28 Jan 2021, 16:32
Official
Dear Ahmed Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Our records indicate that the technical department was in contact with you. Regards Consumer Website Team
Best regards,