Vodacom and webAfrica extremely poor service

My fibre installation was halfway done on 30 November 2023, because of a faulty line. Now not webAfrica or Vodacom can tell me when it's going to be done. The one blames the other. Meantime I am almost a week without fibre and I already paid the installation fee on 24 November 2023. I am fed up with them even before I have internet. No one calls me back to say what the held up is. It was 3 days, after that another 2 day. Now up to 14 business day to sort out. Useless. Will never recommend webAfrica or Vodacom