Vodacom and WASPS love each other too much
WASPS. Vodacom just allow automatic subscriptions even after I sent STOP ALL to 31050 last month when R200 went missing. I never got any messages about any specific WASPS canceled. This time again at the beginning of the month I'm without any airtime, once again STOP ALL to 31050. Once again no specific SMSs. Finally found online *135# and found I was subscribed somehow to something called Hunter. What the f***!! Of course I will never be refunded for services not explicitly signed up for and not actually delivered!
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Vodacom's replyOfficial
10 Jan 2020, 07:17Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply10 Jan 2020, 07:17
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
's updateReviewer Update
23 Jan 2020, 19:40Amazingly, Vodacom never truly got back to me and I still sit with no airtime.
's update23 Jan 2020, 19:40
Reviewer Update
Amazingly, Vodacom never truly got back to me and I still sit with no airtime.