Vodacom and wasp services

I had R1300 airtime disappear from my phone. When I went in to vodacom to collect my repair phone (which I received an sms to collect but wasn't ready and then promised to me the next week but zero communication) i decided to ask one of the salespeople about it, he just looked at me and said its probably subscriptions and made no effort to check or help, had to call a supervisor who confirmed it was wasp services and cancelled them. No notification from vodacom whatsoever. This is **************** and vodacom clearly doesnt give a **** about their customers which is very evident in how their staff treat customers, complete lacl of customer care, ridiculously high data charges and just general disregard for their business. Vodacom you suck and I can't wait for my contracts to end so I can move to Telkom.