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Noksman N
1 reviews | Active since Apr 2018
16 Mar 2023, 12:42
Vodacom and VVM same whatsapp group
Vodacom outsourced a company called VVM They called me saying I owe vodacom , I explained that this is a ********** case and they asked me to send my ID copy with an affidavit and I sent it. Till today nobody has contacted me, no email was acknowledged and they still debit from my account affecting my credit score with returned debits
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Replies (2)
Vodacom's replyOfficial
16 Mar 2023, 12:50Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply16 Mar 2023, 12:50
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
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Noksman N's updateReviewer Update
22 Mar 2023, 15:30So a call takes 2 weeks or what? no call thus far now I can see why there's so many bad reviews regarding this network
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Noksman N's update22 Mar 2023, 15:30
Reviewer Update
So a call takes 2 weeks or what? no call thus far now I can see why there's so many bad reviews regarding this network