Vodacom and VVM are absolutely terrible.

I am Absolutely disgusted with Vodacom's service. Long story short ... I lost my job due to covid and couldn't pay Vodacom. I managed to pay them the full amount owing and settled the account. 2 YEARS !!!!! later I am getting phone calls from VVM asking for R1200 odd. every time I speak to a Vodacom consultant they either tell me I need to speak to VVM (their debt collectors) because it's handed over or they cut the phone call. This has been going on since august 2023. When I speak to VVM they refer me back to Vodacom. Now apparently, I have to go get an avadavat stating when I paid when they have all the relevant documents. I have all the proof of when I paid. I am so peed off with the levels of service from these companies. NO ONE seems to know what they are doing. This is also reflecting on my Clear score Rating which is ridiculous.