Vodacom and Vumatel, a match made in hell

Vodacom and Vumatel, a match made in hell. I had a 10mbps fiber line from the Vodacom-Vumatel combination. I app**** on 27 June 2022 for an upgrade. These clowns told me to cancel my existing service and apply for a new service and that the switch would be seamless between 31 July 2022 and 01 Aug 2022. Meanwhile, 19 days later and, DOLOLO. It took them 10 days to cancel the 10mbps line and now it is 19 days, and counting, for them to activate the new 50mbps line. The level of incompetence is astounding. They are sending me from pillar to post with a myriad of different stories and no one, I mean no one, seems to know what is going on. Shame on you Vodacom. You and an Vumatel can go to ....