JP
Jacqueline P
1 reviews | Active since Oct 2020
16 Oct 2020, 23:08
Vodacom and Vumatel
Big shame for Vodacom and Vumatel. My wi-fi fibre lost signal more than 3 weeks ago, in this time Vodacom neither Vumatel can't sort out the problem and can't get any services from them. Phoning Vodacom's Call Centre and speaking evertime to someone different and promise every time problem will be solved, Vumatel promised to send technician today and still no technician. Poorest services ever!
Helpful (0)
Replies (1)0
Replies (1)
Vodacom's replyOfficial
17 Oct 2020, 09:27 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply17 Oct 2020, 09:27
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team