AM
Asiphe M
1 reviews | Active since Nov 2025
07 Nov 2025, 14:56
Vodacom and Vuma reach fibre
Vodacom and Vuma reach are the worst. I payed and upgraded my fibre called them more than 10 lodged more than 4 tickets no help they just take money. If you working from home you might even loose money to feed your baby cause of this company its sad. I ran out of options to contact them yet they can't even reply or help me to say what is the way forward or help me get my internet back. I regret even upgrading my speed. Worse ISP ever ðŸ˜
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Replies (2)
Vodacom's replyOfficial
08 Nov 2025, 08:19Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply08 Nov 2025, 08:19
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
AM
Asiphe M's updateReviewer Update
08 Nov 2025, 09:31Please can they contact me. I have received email with new log in details but still no internet. VUMA Claimed they activated my line but still says no internet I honestly don't understand.
AM
Asiphe M's update08 Nov 2025, 09:31
Reviewer Update
Please can they contact me. I have received email with new log in details but still no internet. VUMA Claimed they activated my line but still says no internet I honestly don't understand.