MB
Michelle B
1 reviews | Active since Nov 2013
22 Aug 2026, 06:18
Vodacom and Vuma- NOT HAPPY
Service delivery is an absolute joke. I have been down for 1 week and if I don't follow up daily, I get no response. Called for the umteeth time, to be told that my account was deleted. Yet again. The first support caller had logged the ticket incorrectly and had caused all the confusion. Why it was not picked up on the second time I called, is beyond me.
Still waiting to be connected!!!!!!!
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Vodacom's replyOfficial
22 Aug 2026, 07:37Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply22 Aug 2026, 07:37
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team