JS
Jaco S

1 reviews | Active since Jan 2013

15 Mar 2018, 08:42

VODACOM AND VODAFONE *****S YOUR MONEY

I want to cancel my contract immediately. I have had enough of Vodacom charging me *******ly for this Vodafone Live ****.! This is the third time and I am not having it. I am told always that it must have been me who subscribed to this, this is not acceptable. I am IT proficient, so please don't try to fool me with that nonsense. I know how to work my own phone, this is ****************.

You can have my iPhone and just cancel my contract immediately, poor service and erroneous billing, I have had enough. Vodacom is going down the gutter. I regularly get phone calls that drop lately or the network is busy at this moment notifications. Furthermore, I have to restart my phone because I get Cellular data is not active messages.

I am ready to switch to another Mobile Network.

0
Replies (3)
Vodacom
Vodacom's reply15 Mar 2018, 08:55
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

JS
Jaco S's update16 Mar 2018, 23:39
Reviewer Update
Nobody has contacted me yet about this or fixed my issue.
JS
Jaco S's update19 Mar 2018, 09:17
Reviewer Update
Still no resolution, nobody even phoned me about this! And everyday my bill goes up and up.