1 reviews | Active since Jan 2018
Vodacom and Vodafone have no ethics customers
Vodacom / Vodafone clearly have no issues with *********** it's customers. I have in the last year disabled 'additional subscription services' multiple times. The download, *** adult, ringtone, etc types. I disabled a service of R7 / day late Dec, only to find it was enabled again on the 04 Jan 2018. I have never, nor will I ever subscribe to any service of this type. I have extreme fall outs with so called Managers at Vodacom who assured me the issue would not happen again. Now I take it to the public. Vodacom is ripping its customers off and clearly must somehow be sharing in these spoils as I cannot see these companies enabling these services without my consent and the help of Vodacom. When I ask Vodacom to acquire the proof of the subscription request I get ignored and no response is given. Clearly because there is no such consent. Poor, pathetic and ********* behavior at best.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
