Vodacom and Vodabucks worst service!

Don't use Vodabucks store!!!!! I ordered a Polaroid Full touch smart watch placed on the 29/11, which was a black friday deal. I then had to follow up on the 09/12/2020 which was 8 business days after order whereby Vodacom states delivery takes 7 business days. On 09/12/2020 I phone Vodacom and Digital Panet(never answers the phone) after a few calls and going back and forth Vodacom costumer care informed me that the smarts watch I have order is out of stock and the I can take the one touch smart watch or a refund. I asked for the one touch smart watch. The Vodacom staff member told me that i need to wait 5 days. I though let me follow up today 14/12/2020 just to make sure for it is already going so well with my order what can go wrong.....I was informed that my order was not updated and that they will update it and i will have to wait another 7 working days.....This was supposed to be a christmas present...I phoned back and asked Vodacom for a refund for this is really a bad experience and one of the worst online shopping services. Now i have to wait 7-10 working days to get my money back. Its the 30/12/202 and still did not receive my money or any feedback from Vodacom. I will be cancelling everything with them and move to another service provider for they ***** your money!!!!!!!