WVDM
Wim Van Der Merwe

1 reviews | Active since Jun 2016

09 Jan 2023, 12:09

Vodacom and Tobi, ****

Shop vodacom online, and Skynet

Worst service, no communicationa nd only avenue to get info is through a number to chat with their useless chatbot TOBI, not a client service orientated business and bad experience for a longstanding client. Will not recommend shopping,upgrading or nay new business to them.

0
Replies (1)
Vodacom
Vodacom's reply09 Jan 2023, 14:44
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team