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Prishern P
1 reviews | Active since Jul 2016
30 Sept 2020, 08:13
Vodacom and there customer service is useless
I have put a claim through on the 28th July up until today it is still not been paid out or nobody respond.Im sick of when you respond u say someone has contacted me yes maybe 9th of September last and has failed to reply or respond after that.I give u full permission to discuss with my brother as I'm out of the country.His number is the one here
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Replies (3)
Vodacom's replyOfficial
30 Sept 2020, 11:03 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply30 Sept 2020, 11:03
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
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Prishern P's updateReviewer Update
04 Oct 2020, 11:02Still no reply from Vodacom
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Prishern P's update04 Oct 2020, 11:02
Reviewer Update
Still no reply from Vodacom
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Prishern P's updateReviewer Update
07 Oct 2020, 18:13Reply once every 3 weeks when a claim should be settled within 48hour*****r response again and guess what the claim is still sitting in your head office with nothing to say.
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Prishern P's update07 Oct 2020, 18:13
Reviewer Update
Reply once every 3 weeks when a claim should be settled within 48hour*****r response again and guess what the claim is still sitting in your head office with nothing to say.