VODACOM AND THEIR ZERO INTEGRITY AND TRANSPERANCY POLICIES.

Item: Vodacom
Rating: 1
Author: ashani R

Got a call back to be told VODACOM CANT CANCEL AND IMPLEMENT contracts when they want yet that's exactly what they have done to me and now I am told I must pay for a new contract price and not the old one I was paying as U Vodacom decided to cancel it. No wonder people are leaving to other network providers

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Replies (1)

Vodacom's replyOfficial

16 Aug 2024, 11:59

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details.

Regards,
Vodacom Consumer Website Team

Vodacom's reply16 Aug 2024, 11:59

Official