1 reviews | Active since Sept 2016

04 Aug 2021, 14:42

Vodacom and their Vodabucks

Vodacom services are full lies and deception. I was offered a deal of 500mg for 25rands + 45vodabucks so then I loaded 55 rand worth of airtime to purchase that deal and when I dial *133# they now have removed that offer and sent me a more expensive deal which I cannot afford. I really hate vodacom, they ***** from their customers and they deceive us. If they are not *****ing my airtime they drain my data like water going down the drain. I'm tired of this network

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Replies (1)
Vodacom
Vodacom's reply05 Aug 2021, 07:18
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team