WO
Wynand O

1 reviews | Active since Nov 2023

16 Jan 2024, 10:52

Vodacom and their uneducated employees!

Okay can someone at vodacom or anyone that might be reading this review please explain to me how vodacom still manages to be standing if all the workers there are either *********** or is it just that the 1 person doesn't know what the other person is doing. So in the beginning they told me my contract was in arrears. After how many phone calls that I tried to explained to them that I wasn't they suspended my lines. Then after a few more phone calls. Every time from my side they opened my lines and sent me my invoice with the correct amound due. I started paying as I did every month in the past and all was well. They just suspended my lines again telling me I owe them over R5000 again and must pay. Does the people working there even know where they are working and what he or she's own name is. Because seriously are you people that stupid or just not educated.???? The worst worst cellular network by far. Close it down and just call it quits pls !!!! Just wish I could publish the invoice !!

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Replies (1)
Vodacom
Vodacom's reply16 Jan 2024, 12:02
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team