Vodacom and their sucky service

This morning at 11h35 l called Vodacom Fibre to reconnect my fibre after l made payment at 08h00 this morning directly into their account. At 08h15 l get an sms thanking me for the payment. At 11h35 l call Vodacom Fibre and speak to Clint who says it will be on within 1 to 3 hours as he will send a mail to reconnect the service. At 15h21 l call again and speak to Akona who says he will send the mail. At 16h15 l call again and the lady whom l spoke to says not email was ever sent to have the service reconnected.

I hope Vodacom will charge me pro rata for the days, time and effort spent not have the service connected.

OH, l forgot Vodacom is a law unto themselves and us poor consumers merely have to take the **** that gets dealt.

OH, All powerful Vodacom, get your **** in order.