JY
Jimmy Y
1 reviews | Active since Feb 2013
12 Nov 2025, 10:17
Vodacom and their ****py Customer Service.
I have been trying for 4 days to try and get hold of a human being at Vodacom with absolutely no success. I want to speak to a human and not a Chatbot. I have serious issues that I am trying to sort out with an account that is an arrears and they do not seem to bother about it.
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Vodacom's replyOfficial
12 Nov 2025, 10:55 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply12 Nov 2025, 10:55
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team