CG
Clive G

1 reviews | Active since May 2016

16 Jan 2020, 13:00

Vodacom and their points and vodabucks sucks

Vodacom are just another bunch of con artists..they give you talking points that take so long to build up and offer items that can be redeemed for certain amount of points but the items are pathetic and you can never save enough points to actually get a good item as your talking points expire after a period of time so you keep recharging to add points but all the while not reaching the amount you actually need to get a device worth while and then theres the sham they call vodabucks which we cant use as they keep showing us items on the estore that we dont have enough vodabucks for so must keep getting more by recharging and when we get say 2000 vodabucks they show us the next bunch of **** that 2000 vodabucks cant buy and the first load of **** that was actually 2000 vodabucks that was shown to us when we did not have 2000 vodabucks is no more shown to actually purchase..waste of time and money on vodacom really giving us **** and so less for what we actually spend on your ****py network.

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Replies (1)
Vodacom
Vodacom's reply16 Jan 2020, 14:07
Official
Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team