1 reviews | Active since Jan 2017
Vodacom AND THEIR Platinum Warranty Desk ARE NOT TREATING CUSTOMERS FAIR
VODACOM AND PLATINUM WARRANTY DESK VODACOM TOOK MY LAPTOP FOR REPAIRS UNDER THE FOLLOWING TERMS: * Should the device be deemed to have suffered any electrical, physical, liquid damage or software related faults you will be charged a Rejection Fee of R199.50 and be liable for all transport costs. UNDER PROTESTATION I OFFERED TO SEND MY COURIER TO VODACOM TO COLLECT MY LAPTOP AND PAY R199.50 . BUT VODACOM INSIST THAT I MUST R393.85 WHICH THEY CANNOT EXPLAIN.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
