rB
rishal B

1 reviews | Active since Sept 2013

08 Jul 2022, 22:30

Vodacom and their online partner Like minds online commit consumer *****

I had a ********** contract account created and processed through Like Minds Online (Vodacom) pn the 7th of July 2022.

I did apply for this yet vodacom approved it on my profile and even increased my credit limit without my authorisation. Within 4 hours there was a bill for play store purchases and content to the value of R5800 linked on this number that was **********ly processed linked to my main vodacom account.

Vodacom ***** line doesnt even answer the number on the website. How can Vodacom still partner with a company commiting ********** activities unless Vodacom is im cahoots with this partner of theirs. This seems likely an inside job.

0
Replies (3)
rB
rishal B's update08 Jul 2022, 22:34
Reviewer Update
Updated:


I had a ********** contract account created and processed through Like Minds Online (Vodacom) pn the 7th of July 2022.

I did not apply for this yet vodacom approved it on my profile and even increased my credit limit without my authorisation. Within 4 hours there was a bill for play store purchases and content to the value of R5800 linked on this number that was **********ly processed linked to my main vodacom account.

Vodacom ***** line doesnt even answer the number on the website. How can Vodacom still partner with a company commiting ********** activities unless Vodacom is in cahoots with this partner of theirs. This seems likely an inside job.
Vodacom
Vodacom's reply09 Jul 2022, 14:54
Official
 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team 
 
rB
rishal B's update15 Jul 2022, 12:05
Reviewer Update
Well nothing surprising here.

No consultant returned my call and the ***** number never answers my calls - *** neither am i getting any response on the email after i submitted the required documentation to *** .

This is the reason why i will be cancelling my relationship with Vodacoms services.