AM
Ammahle M

1 reviews | Active since Aug 2021

11 Aug 2021, 22:56

Vodacom and their 'Not Working' data and bad customer service!!!!

I'm using Vodacom and I always buy tickets for data and normal data but I noticed its not working. I reported it so many times this year but still nothing is being done and you end up losing all the data without using it. Even today I bought 2g which expires at midnight and its not working. Reported it but they didn't reply!! I'll lose that data now. What a bad service!! I'm soooo done with them!!

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Replies (1)
Vodacom
Vodacom's reply12 Aug 2021, 07:34
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team