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Dirk S
1 reviews | Active since May 2020
21 Jul 2021, 10:30
Vodacom and their incorrect invoicing.
Vodacom don't seem to find it in their power to send out correct invoicing, much less to respond to queries by email. 5 mails to *** so far remain unanswered. I am still charged for a long paid old cell phone, although the contract term has expired.
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Replies (2)0
Replies (2)
Vodacom's replyOfficial
21 Jul 2021, 14:05Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply21 Jul 2021, 14:05
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
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Dirk S's updateReviewer Update
21 Jul 2021, 14:29Thank you, I am currently overseas, and will only return on 26.08.2021.
Contact would be appreciated afterwards.
Contact would be appreciated afterwards.
DS
Dirk S's update21 Jul 2021, 14:29
Reviewer Update
Thank you, I am currently overseas, and will only return on 26.08.2021.
Contact would be appreciated afterwards.
Contact would be appreciated afterwards.