TC
Tyrone C

1 reviews | Active since Nov 2011

30 Sept 2020, 18:05

Vodacom and their Hunky Dory ignorance.

How does Vodacom receive so many complaints about a single WASP, and still do nothing about them? How many users have had R10 ****** from their airtime everyday for what looks like months. Yet the call centre operators are all saying that the user must have clicked some link. ********...

I work in television broadcast and I am a software developer so I know how to use technology. I am incredibly wary of clicking any links so this is probably not the case. I also don't have any children or a spouse that could have done it.

So again, I will ask the question, why on earth don't they stop these ************ WASP pieces of **** for good. I bet because they are making some kick backs from it because this is the only explanation that makes any sense to me.

I also want my airtime back. *******

0
Replies (1)
Vodacom
Vodacom's reply01 Oct 2020, 07:17
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team