PR
Pieter R
1 reviews | Active since Mar 2019
27 Apr 2020, 14:30
Vodacom and their **** offers!
Good day, an offer was send to the phone to send Accept to 31118 to buy 10GB for R399 , so that was done and what was received was 1.8GB and the R399 was deducted from airtime. I can send a screen shot of the offer! Fix it!
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Replies (2)
Vodacom's replyOfficial
27 Apr 2020, 14:36 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply27 Apr 2020, 14:36
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
PR
Pieter R's updateReviewer Update
28 Apr 2020, 13:58Issue was resolved without any problem as always when working through this platform but as this is the second time this has happened I would suggest people think twice before accepting these type of offers.
PR
Pieter R's update28 Apr 2020, 13:58
Reviewer Update
Issue was resolved without any problem as always when working through this platform but as this is the second time this has happened I would suggest people think twice before accepting these type of offers.